BEGIN

BESPOKE

Our system is structured around your club’s needs, with an online platform and mobile app to manage your account and bookings, full flexibility on the types of memberships you offer and your choice of flexible membership price points.

EXPERIENCE

We’re the leading experts in flexible memberships, with a comprehensive on-boarding process. A dedicated support manager is on hand to guide you through all aspects of your flexible membership package.

GROW

XVIII provides your brand with the tools to drive visits and incremental spend from the sought-after infrequent golfer market, whilst maintaining brand integrity with your valued customers.

INTEGRATED

Our system is fully integrated and is designed to work alongside your existing Tee Sheet provider to allow for easy booking management. In addition, XVIII can link to a club’s spa and leisure booking facility providing a holistic flexible member booking experience.

NETWORK

XVIII is a unique association of clubs. An exclusive group of like-minded golf club professionals that now benefit from their collective expertise and knowledge provided through the XVIII network. Members too benefit from access to this unique collective of premium clubs with a global reach.

BESPOKE

THE POWER OF XVIII

UNDERPINNING XVIII IS THE TRUSTED TECHNOLOGY ENGINE OF PLAYMOREGOLF. FOLLOWING MANY YEARS OF RESEARCH AND DEVELOPMENT, A NEW WHITE LABEL TAILOR-MADE PRODUCT FOR THE PREMIUM GOLF AND LEISURE MARKET IS NOW AVAILABLE TO YOU, ENABLING OPERATORS TO INCREASE PROFITABILITY AND GREATLY REDUCE ADMINISTRATION.

XVIII OFFERS FLEXIBILITY BOTH IN PRICING AND PRODUCT TYPE TO FIT YOUR CLUB’S REQUIREMENTS, THIS FLEXIBILITY ENABLES YOU TO HAVE CHOICE I.E. TO IMPLEMENT A POINTS-BASED OR VOUCHER SYSTEM.

AN INDUSTRY-FIRST NEW WHITE LABEL TAILOR-MADE PRODUCT FOR THE PREMIUM GOLF AND LEISURE MARKET IS HERE. XVIII ADOPTS YOUR BRANDING AND YOUR VALUES AND WILL LOOK AS MUCH A PART OF YOUR BUSINESS AS YOUR EXISTING SYSTEMS. AN APP-BASED SELF-MANAGING FLEXIBLE MEMBERSHIP PRODUCT AT YOUR FINGERTIPS.

EXPERIENCE

LIFELONG AMBASSADORS GROWING IN NUMBERS

XVIII IS AN EXCLUSIVE SOFTWARE SERVICE AND IS COMPLIMENTED BY AN EXPERIENCED TEAM WHO ARE THERE TO EMBED THEMSELVES IN YOUR BUSINESS AND PROVIDE A BEST-IN-CLASS PRODUCT THAT INCLUDES A COMPREHENSIVE REPORTING SUITE – BUILT TO GIVE PRODUCT TRANSPARENCY AT ALL LEVELS. OUR TEAM WILL SPEND TIME WITH YOU TO OVERSEE THE IMPLEMENTATION AND LONG-TERM MANAGEMENT OF XVIII WITH YOUR ON-SITE TEAM.

ALWAYS NUMBER ONE

UTILISING YOUR BRANDING AND MOULDING TO YOUR VALUES, XVIII CANNOT ONLY DELIVER NEW CUSTOMERS, BUT ALSO ATTRACT MEMBERS OF OTHER CLUBS AND RESORTS UNDER THE XVIII UMBRELLA. YOU CAN BE PART OF AN EXCLUSIVE NETWORK OF PREMIUM DESTINATIONS ACROSS THE GLOBE, LINKED VIA A COMMON PLATFORM, ENABLING YOUR CUSTOMERS TO NOT ONLY PLAY AT YOUR COURSE, BUT ALSO AT OTHER PEER GROUP DESTINATIONS. XVIII ALSO INCLUDES CLUB SUPPORT AND HAS THE ABILITY TO BUILD A REPORTING SYSTEM AND A COMPREHENSIVE ONBOARDING PROCESS THAT IS SUPPORTED BY A DEDICATED ACCOUNT MANAGER WHO WILL SPEND TIME ON-SITE GETTING TO KNOW YOUR BUSINESS AND SHARING ALL OF THE BEST PRACTICE THAT WE HAVE BUILT UP OVER TIME.

GROW

Possible Scenarios

FULLER TEE SHEETS ACROSS THE BOARD AT PEAK AND OFF-PEAK TIMES MEANS GREATER GROWTH. NO LONGER WILL THOSE TROUBLESOME OFF-PEAK SLOTS BE AN ISSUE. BY ENCOURAGING CUSTOMERS TO PLAY OFF-PEAK GOLF YOU CONTINUE TO YIELD YOUR PEAK TIMES. OUR ONLINE AND APP-BASED PORTAL ALLOWS GOLFERS TO MANAGE THEIR ACCOUNT AND TOP UP THEIR POINTS EASILY AND YOUR TEAM TO WORK EFFICIENTLY.

7

AVERAGE ROUNDS PER GOLFER

x1.6

AVERAGE YIELD PER ROUND

75%

PERCENTAGE OF OFF-PEAK GOLF PLAYED

42

AVERAGE AGE

INTEGRATED

Count on XVIII

CLOUD-BASED, SAAS SYSTEM

Fully hosted and managed by XVIII with no on-site infrastructure, the platform is accessible anywhere, anytime, on any device for both you and your customers. Fully secured and PCI DSS compliant, providing you with the comfort of knowing all security and compliance is managed for you.

ACCOUNTING

XVIII not only manages the customer experience for you, but also undertakes all transactional and account management processes, giving you the comfort that your customers are being securely managed.

TEESHEET INTEGRATION

Reduce admin overheads and save time, our system integrates with all the major booking systems.

Use a niche booking system? No problem – we’ll work with you to get it integrated.

SERVICE DEVELOPMENT AT ITS CORE

The technology is second-to-none with continuous product development at its heart that is based on the needs and feedback of XVIII partners. We are always looking at how to improve our service offer and will soon be able to offer XVIII to work alongside your club’s spa and leisure club services to complement the golf membership offering.

NETWORK

GLOBAL REACH, INTIMATE KNOWLEDGE

XVIII NOT ONLY OPERATES IN ISOLATION WITHIN YOUR BRAND SPACE BUT ALSO FORMS PART OF A GLOBAL COLLECTIVE OF LIKE-MINDED PREMIUM COURSES. WE UNDERSTAND THE IMPORTANCE OF MIXING IN THE RIGHT CIRCLES FOR YOUR VERY SELECT AND BRAND AWARE AUDIENCE. IT’S NOT JUST ABOUT YOUR CLUB EITHER. THE IMPLEMENTATION OF XVIII ALLOWS MEMBERS TO ACCESS OTHER LIKE-MINDED ELITE BRANDS LIKE YOURS.

Running the numbers

Our current clientele are reporting on average the following statistics

40+

New flexible Members

200+

Flexible Membership Enquiries

42

Average age of Flexible Members

75%

Of all visits played off-peak

£100k

Potential Additional Membership Revenue

x1.6

Average yield per round

10%

Flexible Members upgrade to full Membership

7

Average rounds per golfer

XVIII

TESTIMONIALS