Concierge

Multi-platform management software for concierge bookings

Allow your concierge team to manage all bookings and activities in one place. Our technology connects multiple different software platforms under one umbrella, including hotel reservations, golf bookings, spa, leisure and dining. Your concierge team are able to manage bookings on the go all via an app so no matter where then team are located in your resort they can continue to deliver a first class service to your members and guests.

Seamless integration for all your booking facilities

Our technology will enable you to continue using the best in class platform per activity but integrate them all together to provide one powerhouse across your business. Now you don’t have to compromise on your technology.

Seamless integration for all your booking facilities

Give your customers the best booking experience

Don’t make your customers work hard to make a booking by giving them multiple logins or having to book in different locations. You can create a better experience for members and visitors by having one entry point which links all your systems together.
Plus, enhance their experience even more by showing them live availability right across your facilities.

Give your customers the best booking experience

Save time and focus on your customers

With an all-in-one platform, your concierge will save time with less running back and forth to make bookings and more time enhancing your customer experience in front of them.

All-in-one management system

XVIII provides you with a management dashboard to track bookings, transactions, leads, joiners and renewals. Everything you need will be in one place and not across multiple systems.

Fast payment processing

Payments from new joiners, renewals, bookings or any transactions are made instantly to your business without any delay.